Responsible Gaming

Gaming Should Be Entertainment

At Vegas Stars Casino, we believe gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. While we provide exciting gaming experiences, it's important to gamble within your means and maintain control of your play.

Set a budget you can afford to lose, treat any winnings as a bonus, and remember that the house always has a mathematical edge. If gaming stops being fun, it's time to take action.

Age Verification

Gambling is strictly for adults only. In New Zealand, you must be at least 18 years old to participate in casino gaming. We are committed to preventing underage gambling and take age verification seriously.

If you are under 18, please do not use Vegas Stars Casino. If you have concerns about a young person's gaming, contact the support organizations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of these signs in yourself or someone else, seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essentials (rent, food, bills, medications)
• Hiding or lying about the amount of time or money spent gambling
• Feeling anxious, irritable, or restless when not gambling
• Gambling to escape problems, stress, or negative emotions
• Needing to gamble with larger amounts to achieve the same excitement
• Failed attempts to cut back or stop gambling
• Neglecting family, work, education, or hobbies due to gambling
• Borrowing money or going into debt to fund gambling
• Experiencing relationship conflicts because of gambling habits

If you experience any of these signs, please reach out for support today.

Self-Help Tools & Player Protection

Vegas Stars Casino offers the following tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
• Loss Limits: Cap the amount you're willing to lose during a session
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
• Session Limits: Set automatic time limits for your gaming sessions
• Self-Exclusion: Take a break from all gaming at Vegas Stars Casino for a period you choose (24 hours to several years)

To access these tools, log into your account or contact our customer support team. These features are completely confidential and free to use.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

• Gambling Helpline (New Zealand): 0800 654 655 (Free, 24/7)
  Email: [email protected]
  Website: www.gamblinghelpline.co.nz
• Problem Gambling Foundation (Te Hiringa Manatu): 0800 664 262
  Website: www.problemgambling.nz
  Provides counseling, support services, and resources for problem gamblers and their families

International Support Resources

If you're accessing Vegas Stars Casino from outside New Zealand, contact the appropriate organization for your region:

• United Kingdom: GamCare | GamStop (Self-Exclusion Register)
• Australia: Gambling Help Online
• Canada: Responsible Gambling Council
• United States: National Council on Problem Gambling

Need Help Now?

If you are experiencing problem gambling, please reach out to one of the support organizations above. Help is confidential, free, and available 24/7. Recovery is possible, and you don't have to face this alone.

Your wellbeing is our priority. Contact the Gambling Helpline (NZ) at 0800 654 655 today.